Privacy Policy

Sovella Salon respects your privacy and is committed to protecting your personal information.

Information We Collect

  • When you book an appointment, contact us, or subscribe to receive communications, we may collect:

    • Name

    • Email address

    • Phone number

    • Appointment history and service preferences

    • Any other information you provide when communicating with us

How We Use Your Information We use the information we collect to:

  • Schedule and manage appointments

  • Send appointment reminders, confirmations, and updates

  • Provide customer service and concierge communication

  • Improve our services and client experience

  • Fulfill any requests you make and communicate about your visits

SMS/Text Messaging

  • SMS consent is used by Sovella Salon for appointment reminders, updates, and concierge communications.

  • SMS consent is not shared with third parties or affiliates for marketing purposes.

  • Message frequency varies based on your appointments and interactions with Sovella Salon.

  • Message and data rates may apply through your mobile carrier.

  • You may opt out of SMS communications at any time by replying STOP.

  • For assistance with SMS, reply HELP or contact us directly.

Sharing and Disclosure

  • We do not sell, rent, or share your personal information with third parties except as necessary to provide our services (for example, third-party software or payment processors used to manage bookings or process payments).

  • We may disclose information when required by law or to protect our rights, property, or safety.

Data Security

  • We take reasonable administrative, technical, and physical measures to protect your information consistent with industry standards. However, no method of transmission or storage is completely secure.

Retention

  • We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

  • You may opt out of SMS communications at any time by replying STOP.

  • To update or correct your contact information, or to request information about the personal data we hold about you, please contact us using the information below.

Children

  • Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

  • We may update this Privacy Policy as needed. Material changes will be communicated through our website or other direct communication channels.

Contact Us If you have questions regarding this Privacy Policy, please contact:

Sovella Salon 71 East Passaic Avenue Bloomfield, NJ 07003 https://www.sovellasalon.com

Effective date: 06/02/2026